Simon May, our Technical Services Manager has recorded an excellent training video which helps our customers identify hardware and bits of hardware with which they may need to engage from time to time.

In the video, Simon shows which cables are used for what, how to troubleshoot problems with key hardware items and where plugs are usually placed.  It is packed with good practical advice for the non computer expert - delivered in plain English.  Simon’s plain speaking style belies his exceptional knowledge and unwavering commitment to excellent customer service.

The video is another in our series which will helping our customers get more from their IT investment with us.  Our growing video training library is part of our Tower Advantage^TM program.