An important factor in providing good customer service for Point of Sale software is accessibility.  Our Help Desk is genuinely available 24 hours a day 7 days a week.  Our management backup team is as easily accessible.  We also provide local number support access in Melbourne, Sydney and Brisbane.  Plus we provide free call access via Skype.

Our customer service team is accessed in several ways:

Monday to Friday: 7 am - 6 pm 03 9524 8000.
- Sydney users call: 02 9525 6444 between 7am and 6pm.
- Brisbane users call: 07 3136 6888 between 7am and 6pm.
Saturday: 7.30am to 3pm 03 9524 8000.  We are unique offering live, office based, Saturday help desk support.  There are many instances where our customers have used this to get work done which would otherwise have to wait until Monday.
After Hours: 0418 554 963; 0418 528 577; 0419 842 334
Fax: 03 9524 8099
Email: support@towersystems.com.au Emails responded between 8am and 5 pm Monday to Friday. For questions suited to email answers only.
Software suggestions: Go to Software Ideas at our website
Sales: sales@towersystems.com.au
Feedback: feedback@towersystems.com.au
Free Advice Sheets: www.towersystems.com.au/advicesheets
Online Training: www.towersystems.com.au/training/online/
Tower Blog: www.towersystems.com.au/tower_blog