You need to work out what you want to stand for. If it is brand then look at joining a marketing group, like newsXpress, as they have the strategies for you.

The alternative is to build your own model and make this work for you. So, go shopping and look at what others do. Look at the majors and other newsagents. You will soon plenty of good ideas.

I just created the Velocity Sucks blog. If you want another place to complain, just click the link on my name.

Update : no screen shot required

The figures in the chart are right. This is the last time I will say that.

That you don’t want to verify their accuracy speaks volumes.

No point in me going to your office, you should put the list up here. Also the references that you used to produce the other figures.

Update: Again as before I took a screenshot which I suggest that everyone else does here after submitting because otherwise it may not be published.

I typed the 1,643 figure based on a report on my PC. The 1,698 was pulled from our CRM system which is more accurate.

So, I stand corrected. That said, it is now more than 1,698.

Make a time to visit our office and see our client files without the data or breaching privacy. Our market share is real. The people who usually push back on this are those not happy about our market share.

See Mark’s comment on the 02.13.10 at 9:07 AM addressed to me.

“The dataset contains 3,913 newsagents. Tower has 1,643 of these.”

Now see the article above dated January 21, 2010 6:07 AM which states “Tower Systems currently serves 1,698 newsagents.”

Even accepting Mark increase for the number of newsagents, the figures do not add up. As a result we now have two different figures for the number of newsagencies using tower systems.

So what happened, is it that 55 newsagents dropped Tower in less than 3 weeks, is it that we have another error or is it what I think, the figures are being made up as we go along.

Update: Again as before I took a screenshot which I suggest that everyone else does here after submitting because otherwise it may not be published.

Thanks for your comments. We have received plenty of feedback over the last 48 hours. While we still have some teaks to complete (including a couple you note), we are very happy with the feedback we have received.

The dataset contains 3,913 newsagents. Tower has 1,643 of these. I verified the numbers for other software companies using several sources. Where the source was not as reliable as I would prefer I erred on the side of generosity toward the Tower competitor.

On all newsagents, Tower has a 42% market share. Of newsagents with a newsagent computer sytem, Tower has a 57% market share. I am proud to say that this is increasing.

As for your allegation about comments, it’s false as you can see.

So we have less than 40% of 3,500, the rest follows.

Update: As before I took a screenshot which I suggest that everyone else does here after submitting because otherwise it may not be published.

Seems very WHITE.
Needs more grey behind it or something like that.
Like where you are talking about what you sell. Just doesnt seem to pop.

Also shopping online is a pain to read. Too small. Too many items to look at on the one page.

just my thoughts.

The Issue impacted internet connectivity only - core systems operated normally and retailers connecting via our terminal network and those integrated retailers utilising dedicated links were un-affected.

This service issue lasted about 100 minutes in total and epay is working with its data services provider to establish the cause of the outage and corrective action needed.

epay regrets the impact on customers and we are reviewing the incident to assess any corrective actions needed to minimise risk of recurrences.

epay has a long track record of delivering exceptional up-time and consistently delivers well over 99.8% availability to its customers

For any further queries please contact our customer service team 1300-301-408

Natasha Stralow
Marketing Manager - epay
http://www.epayaust.com.au

Your numbers are off based on the data from newsagent suppliers, our own data and recent sample survey results.

Comments on this blog are not censored as you claim.

Tower has about 1350 newsagents, which sounds right.

POS have about 673, which is far too low. Based on these figures for tower there is more POS then Tower in the industry today. POS claims to have installed about 270 newsagency systems last year. I know they hired recently an ex-tower support programmer to help with the changeovers.

Computerlink is about 340. That does not look right.

AccessPOS has about 168, which means they would have grown dramatically last year.

No system about 606, which seems far too low.

PS You never publish my stuff anyway so I expect here my comments will be censored again.

On her arrival at Brisbane her luggage did not appear. Virgin still haven’t been able to find it. Despite it having all of her brand new clothes and underwear she got for christmas it also had her teddy bear that she has slept with every night since she was born (irreplaceable) and my 35 year old christening spoon (also irreplaceable).

As you could imagine my daughter was extremely upset and crying when she found out and to be honest. the attitude of the staff was that they really didn’t care. No phone calls were made or any other attempt to find the bag before we left the airport.

We have since had 2 courtesy calls to say that they still hadn’t found them. I don’t know what we will do if they can’t find it. I don’t know how we will get her to fly again considering the bag they lost was actually a replacement bag for one that was shredded and crushed by Virgin on another flight she took.